Data analytics is the “science of extracting patterns, trends and actionable information from large sets of data”. For organizations, analytics is tremendously valuable as it allows them to improve their management and day-to-day operations. Analytics allows a business to make considerable improvements and extract insights that allow for the ability to leverage data to give a company competitive advantage. Harnessing the power of analytics allows business to understand its audience, developing trends, and more — all in real time.
7.1 Research
CSFD has developed capacity that delivers Market Research, Social Research and Operations Research in key industries and sectors. Key services include
7.2 Data Collection Services
We are continuously developing and enhancing and technologies to provide standard and custom data collection solutions to our clients’ objectives. We combine online and mobile survey technologies in innovative ways to provide timely, accurate, reliable, and cost- effective data collection and management services.
7.3 Survey Programming
We provide our clients with quality online mobile data collection services through developing and deploying mobile phone-based surveys. We have had vast experience in deploying mobile data collection tools like: Open Data Kit (ODK), CSPro for android, Survey CTO, Survey-To-Go, Kobo Collect, etc.
7.4 Data Processing & Analysis
We are equipped with the full range of data interrogation software packages including STATA, SPSS, RStudio, Excel, NVIVO, EPI INFO, etc. Our data processing team is experienced in data cleaning, tabulation, and analysis; thus, enabling us to provide our clients with data tabulations and raw data in a range of formats (Excel, SPSS, ASCII, etc.).
7.5 Big data & Analytics
Due to proliferation of digitalization, organisations around the world are grappling with large amount of data and hence are embracing new strategies for implementing big data and for improving customer experiences. Big data analytics is one such strategy adopted by various businesses, which is a process of collecting, organizing and analyzing large amount of data to uncover hidden patterns, unknown correlations, customer preferences, and other vital information that can assist businesses make informed decisions. Performed using specialized software tools & applications, Big Data & Analytics involves predictive analytics, data mining, text mining, data optimization, data management, & forecasting. CSD has positioned itself as an authority in this new sphere.